2018 NFPA 1061 Standard - Current Edition
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  • Description

    Advance public safety with qualified telecommunications personnel and clear lines of duty using the latest JPRs in NFPA 1061.

    Telecommunications continues to evolve, as technology and electronics are tested and new "norms" come into practice. NFPA 1061: Standard for Public Safety Telecommunications Personnel Professional Qualifications defines the minimum job performance qualifications of persons in specific position within the communications field, such as public safety telecommunicator, communications training officer, communications supervisor, quality assurance/improvement personnel, communications training coordinator, communications center manager, and incident/tactical dispatcher.

    The 2018 edition of NFPA 1061 is reformatted to align with other codes and standards. Changes include:

    • Updated extracts and definitions
    • Revised JPRs
    • Updated references

    This consistent approach saves administrative costs and refines the lines of duties and responsibilities.

    Update now. Keep telecommunications personnel current with the latest equipment and industry practices to meet today's job challenges. (Print, 48 pp., 2018)

     

    Interested in other editions of NFPA 1061? Use the drop down menu above to select the edition year you need.

  • Table of Contents (2018 Current Edition)

    NFPA® 1061 Standard for Public Safety Telecommunications Personnel Professional Qualifications, 2018 Edition

    Chapter 1 Administration
    1.1 Scope.
    1.2 Purpose.
    1.3 Application.
    1.4 Units
    Chapter 2 Referenced Publications
    2.1 General.
    2.2 NFPA Publications. (Reserved)
    2.3 Other Publications.
    2.4 References for Extracts in Mandatory Sections.
    Chapter 3 Definitions
    3.1 General.
    3.2 NFPA Official Definitions.
    3.3 General Definitions.
    Chapter 4 Public Safety Telecommunicator I
    4.1 General.
    4.2 Receiving Requests for Service.
    4.3 Processing Requests for Service.
    4.4 Disseminate Requests for Services.
    4.5 Fellow Employee Exhibiting Signs and Symptoms of Emotional and Behavioral Distress.
    Chapter 5 Public Safety Telecommunicator II
    5.1 General.
    5.2 Receive Requests for Service.
    5.3 Process Requests for Service.
    5.4 Disseminate Requests for Service.
    Chapter 6 Incident/Tactical Dispatcher
    6.1 General.
    6.2 Knowledge of NIMS/ICSDescription of Duty.
    6.3 Resource Ordering and Tracking.
    6.4 Response to Incidents.
    6.5 Assume Position Responsibilities.
    6.6 Communicate as the Incident Directs.
    6.7 Ensure Completion of Assigned Actions to Meet Identified Objectives.
    6.8 Receiving Information.
    6.9 Processing Information.
    6.10 Disseminating Information.
    Chapter 7 Public Safety Communications Training Officer
    7.1 General.
    7.2 Personal Conduct.
    7.3 Program Management.
    7.4 Instructional Delivery.
    7.5 Evaluation and Testing.
    Chapter 8 Public Safety Communications Supervisor
    8.1 General.
    8.2 Human Resource Management.
    8.3 Community Relations.
    8.4 Administration.
    8.5 Equipment and Systems Operations.
    8.6 Health and Safety.
    Chapter 9 Public Safety Quality Assurance/Improvement Personnel
    9.1 General.
    9.2 Review Calls for Service.
    9.3 Feedback.
    9.4 Remediation.
    9.5 Data Management.
    9.6 Continuing Education.
    9.7 CertificationCredentialing.
    Chapter 10 Public Safety Communications Training Coordinator
    10.1 General.
    10.2 Program Management.
    10.3 Develop Curricula.
    10.4 Maintain Training Schedule and Staff.
    10.5 Document Training.
    10.6 Evaluation and Testing.
    Chapter 11 Public Safety Communications Center Manager/Director
    11.1 General.
    11.2 Human Resource Management.
    11.3 Public Safety Communications Center Operations.
    11.4 Stakeholder Relationships.
    11.5 Coordinate Technologies.
    Annex A Explanatory Material
    Annex B Explanation of the Professional Qualifications Standards and Concepts of JPRs
    Annex C An Overview of JPRs for Public Safety Telecommunications Personnel
    Annex D The Communication Process
    Annex E Guide for Telecommunicator Training Authority
    Annex F Informational References
  • Prior Editions

    2014 Edition

    Make sure personnel are qualified to serve in public safety communications centers with the 2014 NFPA 1061.

    NFPA 1061: Standard for Public Safety Telecommunications Personnel Professional Qualifications defines the minimum job performance qualifications of persons in specific position within the communications field, such as public safety telecommunicator, communications training officer, communications supervisor, quality assurance/improvement personnel, communications training coordinator, communications center manager, and logistics section communications unit leader. This approach saves administrative costs and refines the lines of duties and responsibilities.

    Work with the latest facts to advance public safety.

    In response to the significant expansion of responsibilities and duties in the telecommunicator field, the 2014 edition expands the organizational chart to include the levels for supervision and administration. This allows for the prioritization of tasks making effective decisions, evaluating resource needs, anticipating critical needs, taking action in a proactive manner, and recognizing effective and efficient operations.

    Changes in telecommunications continue as technology and electronics are tested and new "norms" evolve. Telecommunications personnel must stay current with the latest equipment and industry practices to meet today's job challenges. (Softbound, 30 pp., 2014)

     

    Interested in other editions of NFPA 1061? Use the drop down menu above to select the edition year you need.

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